Privacy Policy

Last Updated: June 15, 2023

Welcome to Jalomeo.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our custom photo album services.

By accessing or using Jalomeo.com, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

Personal Information: Name, postal address, email address, telephone number, and payment information necessary to process your orders.
Photo Content: Images and content you provide to us for creating custom photo albums.
Order Information: Details about the products or services you purchase or consider purchasing from us.
Technical Data: Internet protocol (IP) address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.
Usage Data: Information about how you use our website and services.

2. How We Collect Information

We collect information through:

Direct Interactions: Information you provide when filling out forms, creating an account, placing an order, or communicating with us.
Automated Technologies: As you navigate through our site, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
Third-Party Sources: We may receive information about you from third-party business partners such as payment processors.

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

Process and fulfill your orders for custom photo albums
Create and maintain your account
Provide you with information, products, or services you request from us
Notify you about changes to our website or services
Improve our website, products, and services
Respond to your inquiries and customer service requests
Process payments and prevent fraud
Comply with legal obligations

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

For custom photo album orders, we typically retain your photos and order information for up to 6 months after order completion to address any potential quality issues or reorder requests, after which they are securely deleted unless you request otherwise.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

Access: You can request copies of your personal data.
Rectification: You can request that we correct inaccurate or complete incomplete data we hold about you.
Erasure: You can request that we delete or remove your personal data where there is no good reason for us to continue processing it.
Restriction: You can request that we suspend the processing of your personal data.
Data Portability: You can request the transfer of your personal data to you or a third party.
Objection: You can object to the processing of your personal data where we are relying on a legitimate interest.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the Russian Federation and choose to provide information to us, please note that we transfer the data to the Russian Federation and process it there.

This Privacy Policy was last updated on June 15, 2023.